How The Ivy Group handles your personal information.

When you contact The Ivy Group, request a brochure, submit a lead form, book a site visit, call us, or message us on WhatsApp, we may collect your name, phone number, email address, preferred project, preferred unit type, budget range, location interest, and any message you choose to send.

We may also collect basic website and advertising data such as the page visited, form submitted, device type, browser type, referring campaign, and interaction events such as brochure downloads, call clicks, WhatsApp clicks, and contact form submissions.

We use your information to respond to enquiries, share project details, send brochures and price guidance, arrange site visits, follow up with interested buyers, improve our marketing, and measure the performance of our website and advertising campaigns.

If you submit your details through a Google Ads lead form, we use that information only to contact you about The Ivy Group residences and related buyer support.

We do not sell your personal information. We may share enquiry details with The Ivy Group sales representatives, authorized marketing support teams, website hosting providers, email service providers, analytics platforms, advertising platforms, or CRM tools where needed to respond to your request and operate our business.

These partners are expected to handle personal information responsibly and only for the purpose of supporting The Ivy Group services.

We use reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, or disclosure. Access to enquiry information is limited to team members and service providers who need it to support buyer communication and business operations.

No online system is completely risk free, but we work to keep your information secure and handled with care.

Our website may use cookies, analytics tools, Google Ads tags, and similar technologies to understand website activity, measure conversions, improve campaigns, and show more relevant advertising.

These tools may collect or receive information from this website and elsewhere on the internet. You can control cookies through your browser settings and Google advertising preferences.

We keep personal information only for as long as reasonably needed to respond to your enquiry, manage buyer follow-up, meet business record requirements, resolve disputes, comply with legal obligations, and improve our services.

You can ask us to update or delete your information, subject to any lawful recordkeeping requirements.

You may request access to the personal information we hold about you, ask us to correct it, ask us to delete it, or ask us to stop marketing follow-up.

To make a request, contact us using the email address or phone number below.